FREQUENTLY ASKED QUESTIONS
Welcome to www.clearfoldshoes.com. To ensure that your shopping experience on this website is as smooth as possible, we have developed the following FAQs to answer common questions and provide necessary information.
- FAQ
1.1 Order Processing Time
●Once you complete your order and payment is successful, we will process your order within 2 working days. Processing time may be delayed due to peak periods or special circumstances.
1.2 Shipping and Delivery
●Delivery area: We currently support delivery to European countries and internationally.
●Shipping time: Generally, the specific time for order delivery depends on your location and the delivery method selected.
●Shipping cost: Shipping cost will be calculated at checkout and varies according to the order amount and delivery address.
1.3 Returns and Exchanges
●If you are not satisfied with the purchased product, you can apply for a return or exchange within 30 days after receiving the product. Please ensure that the product is unused and in its original packaging.
● For returns and exchanges, please contact us via email at jadeorderio@clearfoldshoes.com.
1.4 Payment Methods
● We accept a variety of payment methods, including credit cards, debit cards, and other online payment methods. All transactions are processed through a secure payment gateway to protect your payment information.
1.5 Product Quality Assurance
● We promise that all products have undergone strict quality inspections. If the product you received is defective or not as described, please contact us in time for processing. - Contact Us
If you encounter any problems during the shopping process or have other questions, please feel free to contact us via the following methods:
● Email: jadeorderio@clearfoldshoes.com
We will respond to you as soon as possible and provide necessary assistance. Thank you for choosing www.clearfoldshoes.com, and look forward to providing you with quality products and services!
